StaffGuide: Information Systems and Technology

Libraries IT information and contacts

Ofboarding Checklist

On this page are tips for those leaving the Libraries. 

Library IT and Web Services will take care of many offboarding tasks for you, such as removing you from library listservs or reassigning your LibGuides.  Below is a checklist to help you consider other properties which may need to be reasigned or downloaded.  

Your uark.edu account

Your uark.edu account

When you leave the university, your UARK account will be deleted and you will no longer be able to access UAConnect, Blackboard Learn, campus Wi-Fi, computer labs, Office 365, or other university services.

All email, personal websites, and saved files will be purged, and university-licensed software must be removed from your personal devices.

The one exception is email for retirees and emeriti (see below) 

See the campus IT Knowledge Article linked below.

Secondary Accounts / Departmental Accounts / Shared Mailboxes

  • Alert Library Web Services at libweb@uark.edu so that we may update the departmental emails list.  

Update your online accounts

Review  your online accounts and contact information for services such as doctors or social media and update the account to use a personal email address.  

Unsubscribe from discussion lists and rejoin with your personal email. 

Update Your Contacts


Begin updating contact information on external websites, accounts, services, and providers as soon as you know you will be leaving the university.  

Office Phone Number

In addition to email, look for your work phone number an update to a personal number.  The university does re-assign unused numbers. 

Office Mailing Address

Check your subscriptions and memberships for any that use your office mailing address.  

 

Outlook / Email

Retiree and Emeritus

Retiree and emeritus accounts retain Outlook access and web versions of Office365.
Retirees and Emeritus users can contact our campus HR partner to determine eligibility for maintaining a UARK account.

Moving Mail and Mail Folders

Shared Mailboxes

If you are a delegate on a shared mailbox, you can move folders from your personal Outlook to the shared mailbox.  This is helpful for correspondence that may be needed for future reference. 

To move messages and folders to a shared mailbox:

  • In the Outlook desktop client or online, make sure that you have the shared mailbox visible.  
    • Need help?  see the Microsoft article linked below. 
  • In "classic" Outlook for desktop 
    • right-click the folder you wish to move, click Move, and find the destination folder in your left menu.  
  • In "new" Outlook or Outlook online 
    • you cannot move an entire folder at once.  Instead
      • create a folder in the destination account
      • then select multiple emails from a list and right click to Move them to the new destination folder.  

Saving / Migrating Mail to a Personal Account

If you anticipate not retaining your uark.edu account, you can forward mail to  your personal account, save your mail as an Outlook backup file and import into an Outlook client tied to your personal account, or use a third-party migration tool.  

OneDrive

Access to OneDrive at the University of Arkansas is revoked when a UARK account is closed. When leaving the university, make sure to transfer ownership of files and / or download files to a personal computer. 

To transfer file ownership

Eat your Wheaties!  Transferring ownership of folders in OneDrive involves adding a co-owner (editor) to the folder you wish to transfer, having that co-owner transfer the folder’s contents to a new location in their own OneDrive account, and then having the co-owner recreate any sharing permissions on that folder. Follow these instructions from the University of Pennsylvania:  

  1. Open a web browser and navigate to your OneDrive file library.
  2. Right-click the name of the folder you wish to transfer.
  3. Click Details.
  4. Click the Manage Access link in the window that appears on the right.
  5. Click Grant Access.
  6. In Enter names or email addresses… field, search for the person to whom you want to assign permissions, then click on their name to select it.
  7. Leave the setting Can Edit.
  8. Optional: Enter a personal message explaining why you are sharing the folder.
  9. Click Grant Access.
  10. The new editor will now see the folder in their own OneDrive file library under the Shared tab on the left-hand menu.
  11. Ask the new editor to download the contents of your folder and transfer those contents to a new folder that they create within their own OneDrive account.
  12. Ask the new editor to share their new folder with the same people who had access to your folder.

To download files to a personal computer

See the instructions from campus IT, linked below. 

Box

When an employee or student leaves the university, their UARK account is locked, and they can no longer access Box. Retirees and Emeriti do not retain access to Box.  

See Campus IT information on Box: 

Transferring ownership of Box folders and files 

If you are the owner of Box folders and files that will still be used by the Libraries, transfer ownership to a colleague:

  • Add the new owner as a co-owner, if they are not already one.  
  • Then, change the co-owner's role to Owner.  This can take a few minutes, depending on the size of the folder.  Your role will revert to editor.  

Transferring files to a personal Box account

You can download files to your personal device or you can transfer them to a new Box account using your personal, non-uark email.  

Box offers free personal accounts with up to 10GB of storage. Be sure to sign up with a non-uark.edu email address.  

 

Other Microsoft Tools: Teams, Forms, Stream, and more

Transfer Teams ownership

If you are an owner of a Team, designate another Team member as an owner.   This can be found under the ellipses ... next to the team name, manage team, and then change the person's role to owner.  

Microsoft Forms

Navigate to https://forms.office.com/ and check for any forms still in use or with form input that needs to be saved.  

You can transfer a form to a Microsoft Group (team) or use the instructions below to allow the new owner to duplicate the form in their own account.  

Either way - if you have a link to the form it will need to be updated to the new location. 

Microsoft Stream

Most meeting recordings are set to auto-expire after a length of time.  We have not found a way to transfer ownership. 

Google Drive, Docs, Sheets, and Slides

Google Drive materials can to a new owner as long as they are already a collaborator on the property.   This is done one file or folder at a time using the Share option, then highlighting the new owner and clicking the transfer link.  

An invitation is sent to the new owner's gmail account.  If they nevery check theor Gmail, ownership will not transfer.  

You can also consider downloading files and using a university solution, such as Teams, OneDrive, or Box, to store the information.  

To transfer the entire contents of one Google account to another, for instance a personal account, try Google Takeout.  Takeout will export the entire contents of a Drive to your desktop, then it can be uploaded it to a new Google Drive managed by a new owner.  

LibApps

Web Services will work with your supervisor to determine allocation of your LibGuides, LibWizard surveys, and other LibApps assets.  

Help us out by transferring any guides or assets ahead of time, if possible.  Submit a ticket to libweb@uark.edu to request ownership transfers.  

Hardware and Software